Sauna Host

Locations: Toronto and Ottawa
Type: Seasonal full-time in Toronto (November start). Full-time year-round in Ottawa (October start).
Pay: Starting at $20.00/hour

Saunoa is looking for grounded, energetic Sauna Hosts to run authentic Finnish floating sauna experiences along the waterfront in Toronto and Ottawa. As a Host you are the heartbeat of the space, welcoming guests, guiding them through hot-and-cold contrast therapy, keeping the space hygienic, and creating a supportive environment for community and wellness.

Key Responsibilities

Guest Hospitality and Orientation
Greet guests warmly, deliver the safety orientation, share the benefits of contrast therapy, and hold a calm, inclusive space.
Heat and Atmosphere
Stoke the stove, manage steam and water levels, and disperse essential oils.
Operations and Sanitation
Work through opening and closing checklists, manage towel rotations, squeegee surfaces, and spot clean so standards stay immaculate.
Cold Plunge and Facility Upkeep
Keep safe access to the in-river plunge pool cage, hold sauna temperatures, handle tools safely, troubleshoot minor maintenance, and report issues promptly.
Admin and Software
Manage guest check-ins, bookings and team scheduling in our internal tools, Periode and Connecteam.

Requirements

Hospitality Focus
A strong background in customer service, hospitality or community facilitation, with an empathetic manner.
Physical Stamina
Comfortable standing up to 8 hours, lifting up to 20 lbs, and moving between extreme temperature variations (sauna heat and outdoor cold plunge spaces).
Availability
A flexible schedule, with availability for early morning, evening or weekend shifts.
Certifications
CPR/AED with First Aid, which can be completed during onboarding.
Traits
Punctual, proactive, detail-oriented, and genuinely interested in personal growth and contrast therapy.

Shifts

Morning Shift
6:30 AM to 2:30 PM, Monday through Sunday.
Evening Shift
2:15 PM to 10:15 PM, Monday through Sunday.
Season
Seasonal in Toronto starting in November. Year-round in Ottawa starting in October.

Compensation and Perks

Pay Rate
Starting at $20.00 per hour.
Sauna Access
Standby access to free floating sauna sessions.
Discounts
Reduced rates for friends and family.
Training
Comprehensive training in contrast therapy, plus team events.